Privacy Policy

1. Introduction

Welcome to ClipSmart AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media automation platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name and profile information
• Password (encrypted)
• Account preferences and settings

2.2 Social Media Account Access

To provide our core services, we require access to your social media accounts (YouTube, TikTok, Instagram/Meta). We collect:

• Account credentials and tokens: OAuth access tokens to authenticate and authorize our platform to act on your behalf
• Profile information: Username, profile picture, follower count, and public profile data
• Content data: Your existing posts, videos, captions, and engagement metrics (views, likes, comments, shares)
• Analytics data: Performance metrics, audience demographics, engagement rates, and trending data
• Posting permissions: Authorization to create, schedule, and publish content on your behalf

2.3 Usage Data

We automatically collect information about how you interact with our platform:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and features used
• Time and date of access
• Referring URLs

3. Why We Need Social Media Account Access

ClipSmart AI requires access to your social media accounts to deliver our core automation services:

Important: We only request the minimum permissions necessary to provide these services. You can revoke access at any time through your social media platform's settings or through our platform's Settings page.

4. How We Use Your Information

We use the collected information for the following purposes:

• Provide, operate, and maintain our automation services
• Analyze social media performance and generate insights
• Create and schedule content on your behalf
• Monitor and report on content performance
• Improve and personalize your experience
• Communicate with you about service updates and features
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure OAuth 2.0 authentication for social media connections
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with redundancy and backups

Social media access tokens are encrypted and stored securely. We never store your social media passwords.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (cloud hosting, analytics, AI processing)
• Social Media Platforms: When posting content or accessing analytics through official APIs
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

7. Third-Party Services

Our platform integrates with the following third-party services:

• YouTube (Google): For video analytics and posting
• TikTok: For short-form video content management
• Instagram/Meta: For social media content and analytics
• AI Services: For content generation and analysis

Each platform has its own privacy policy and terms of service. We recommend reviewing their policies as well.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Revoke Access: Disconnect social media accounts at any time
• Data Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@clipsmartai.com or through your account settings.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

• Personal data is deleted within 30 days
• Social media access tokens are immediately revoked
• Backup copies are removed within 90 days
• Aggregated, anonymized data may be retained for analytics

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: